(last revised January 17, 2020)
When you visit one of our web pages, create an account with us, enter a sweepstakes or contest, download an e-book, or contact us for support or other offerings and use recording desktop application, we collect information that identifies you. Some of this information identifies you personally (such as name) and other is non-personal (such as your activity on our website). The following is a general list of the types of information we collect:
We use contact information, including email addresses, to communicate with you if you are a customer of our services. This helps us to carry out the services you request from us and to notify you about updates to our web pages, products and policies, and marketing releases. When you subscribe to our fee-based services, we use this contact information, as well as payment information, for billing purposes and to carry out your requested services.
Web beacons (sometimes called “tracking pixels”, “transparent GIFs”, “clear GIFs”, “pixel gifs”, or “pixel tags”) are tiny, invisible images that are embedded on web pages and emails and are stored on a your hard drive. They help us to count users who visit our web sites or open our emails. Tracking pixels help us figure out if certain features, notifications, and products or services are effective and if they can be improved. You can modify your browser settings to control web beacons.
As a part of our efforts to carry out and improve our services to you and to monitor and improve the functions of our websites and recording desktop application, we may also undertake profiling or automated individual decision-making. Automated individual decision-making refers to a decision made solely on the basis of automated processing of your personal data, without human involvement. For instance, we may process personal information using an algorithm or a software code. Profiling is automated processing of personal data to evaluate certain information collected about an individual. We conduct profiling and automated decision-making to better understand your interests and preferences and to adapt our communications to your user profile. You can address any questions or concerns about this practice by contacting us.
crmgrow works with companies that help us run our business. From time to time, we need to share some of your personal information with these companies so that they can perform requested services. They can only access your personal information to carry out the tasks we have asked them to do. They are required to hold this information in confidence. And they must meet both legal and industry standards to ensure that your data is protected. We may share your personal information with service providers, business partners, or other third parties.
crmgrow may share information about our visitors and/or customers with our contracted service providers so that these service providers can provide services on our behalf.
We and our advertisers may collect information about you using cookies and web beacons. You can control the collection of such information using cookies and web beacons by adjusting the settings on your web browser and installed desktop recording application.
Sometimes, we are required to use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
We use reasonable and diligent efforts to maintain accurate information on our customers and have adopted and implemented reasonable industry standard security procedures to protect any such information collected against the loss, misuse or alteration. We constantly monitor our systems, which are protected using industry-standard security measures. Although we will use reasonable efforts to secure network communications, our websites and recording desktop application, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
A widget is a small application with limited functions. It can be installed and used within a web page. It occupies a portion of a webpage and does something useful with information fetched from other websites. We may provide widgets on our web pages so you can share information on third-party platforms. Our web pages may also include social media features, such as the Facebook® or Twitter® button and similar widgets and interactive mini-programs that run on our site. The companies running those widgets may collect your IP address, which page you are visiting on our site, and may set a cookie to enable their widget to function properly. Social media widgets are either hosted by a third party or hosted directly on our web pages. Since these other parties have their own privacy policies—and your use of their widgets is governed by their policies—we encourage you to review the privacy statements for the companies running those widgets.
Our websites may contain links to third party websites. Please note that the privacy and other policies of any such third-party website may differ materially from this Policy. We strongly recommend that customers review the privacy policies of any such third party prior to submitting personally identifiable information. crmgrow has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
Your personal information and files, screen recording data are stored on crmgrow servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries.
We will retain your personal information for as long as necessary to provide you with the product and services you have requested and as needed to comply with our legal obligations and enforce our agreements.
We primarily store information about our visitors, members, and customers in the United States. However, we may transfer your personal information across national borders to other countries in compliance with applicable laws. If you are a European resident, we transfer your data based on one or more of the following legal mechanisms: Standard Contractual Clauses.
Under the law of some countries, you have the right to:
To review, correct, delete or otherwise modify this information, or to remove your email address from our marketing database, please email your request to email@example.com or otherwise review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe and in all cases within 30 days. To protect customer privacy and security, we reserve the right to take reasonable steps to verify your identity prior to granting access to or processing changes or corrections to such information.
Please note that we need to retain certain information about you for legal and internal business reasons, such as fraud prevention. We will retain your personal information for as long as necessary to provide you the services you have requested and as needed to comply with our legal obligations and enforce our agreements.
If you are an E.U. resident and you have a dispute about how we are handling your personal information, you have the right to complain to a supervisory authority to enforce your rights. You can contact crmgrow LLC lead supervisory at: Ken Haller; firstname.lastname@example.org
crmgrow and companies we hire to help us market our web pages and services on our behalf may use your information to provide you with information and offers related to our services. You may decline to receive these offers by contacting us.
You may also opt out of receiving future promotional/marketing messages from us by clicking the “unsubscribe” link found in the footer of our email messages. Please note that if you opt out of promotional/marketing messages, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile.
California Civil Code Section 1798.83 permits users of our websites and recording desktop application who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.
If our information practices change at some time in the future we will post the changes to our Privacy Statement web page to notify you of these changes. We encourage you to periodically review this Privacy Statement for the latest information on our privacy practices.
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